Privacy Policy
The security of your personal data is very important to Riese & Müller GmbH and we take measures to guarantee it. As part of our digital services, we also use third-party services in Germany, in other European countries and in the USA. We would like to inform you below how your data is processed (a) when you visit our website www.r-m.de (hereinafter referred to as “website” or “web pages”), including the use of a Riese & Müller “My Bike” user account, (b) when using cookies on the website, (c) when using our RX Connect app for smartphones, (d) when using our RX services and (e) when using our social media services.
A. Entity responsible for data processing
We,
Riese & Müller GmbHAm Alten Graben 2
64367 Mühltal, Germany
Telephone: +49 6151/36686-0
E-mail: dataprivacy@r-m.de
are responsible for the processing of personal data within the framework of our digital services in accordance with the provisions of the General Data Protection Regulation (GDPR).
We intend this Privacy Policy to inform you about the nature, scope and purposes of the processing of your personal data (hereinafter only referred to as “data”) within the scope of our digital services.
B. Data processing when visiting our website and when contacting us
We process data when you contact us and visit our website. We only use and process personal data in relation to your intended purpose when you provided it to us, for example to provide consent, or to enable us to fulfil our contractual obligation. We also process data to protect our legitimate interests.
Where necessary, your data may be processed by other departments within Riese & Müller GmbH. To a limited extent, we also process data in relation to external service providers. These service providers are selected and appointed by us carefully, and they are legally bound to follow our instructions, and are supervised on a regular basis.
The specific processing purposes, the data concerned, and the legal principle governing data processing in relation to visiting out website are set out in the following itemised list:
a) The purpose with website visits
We record your visit to our web pages. The following data is processed: name of the web page accessed, date and time of access, the volume of data transferred, the browser type and version, the operating system you use, the referrer URL (the page previously visited), your IP address,and the requesting provider. We collect this data on the basis of our legitimate interest within the meaning of Art. 6 para. 1f) GDPR, as the collection serves our legitimate interest in ensuring the protection of our systems and servers, as well as the stability and security of our website.
b) Contacting us
If you contact us via one of our contact forms or by e-mail, your information will be processed exclusively for the purpose of processing and handling your enquiry. The data in question includes: your e-mail address, full name, subject, message and other data given optionally. The legal basis for this data processing is Art. 6 para. 1b) GDPR.
c) Transfer of personal data to processors and other third parties
In accordance with the applicable data protection legislation, we may disclose your personal data to external processors (Art. 28 GDPR) who act on our behalf and provide services in connection with our website, contact forms, application process and digital services (e.g. host provider, IT service provider). Data is transferred on the basis of order-processing agreements. Our order processors may process your personal data only to the extent necessary to perform their specific tasks. They are contractually obliged to process your personal data only on our behalf of and in accordance with our instructions.
If these order processors are based outside the European Union or the European Economic Area, they are then based either in third countries for which an adequacy decision has been issued by the European Commission, or an adequate level of protection is guaranteed by standard data protection clauses issued by the European Commission, which we have concluded with the external processor.
In addition to the processors named elsewhere in this Privacy Policy, your personal data will be disclosed in particular to the following third parties as processors:
- Secion GmbH, Member of Allgeier CORE Group GmbH, Paul-Dessau-Strasse 8, 22761 Hamburg, Germany for IT security verification;
- CTM-COM GmbH, Marienburgstraße 27, 64297 Darmstadt,, Germany for the maintenance and upkeep of our IT systems;
- Stiftung Nieder-Ramstädter Diakonie, Foundation, Bodelschwinghweg 5, 64367 Mühltal, Germany for the destruction of data carriers;
- Kühne + Nagel (AG & Co.) KG, Wilhelm-Kaisen-Brücke 1, 28195 Bremen, Germany for the delivery of goods and other logistics services;
- Druckerei Lokay e. K., Königsteiner Strasse 3, 64354 Reinheim, Germany for the production and shipping of printed products;
- Scholz & Volkmer GmbH, Schwalbacher Strasse 72, 65183 Wiesbaden, Germany for the hosting, maintenance and development of and content creation for the website www.r-m.de;
- Spark 5 GmbH, Rheinstrasse 97, 64295 Darmstadt, Germany for network analysis and penetration testing;
- Code Piraten UG, Am Ruhmbach 44, 45149 Essen, Germany for the further development of the website for dealers;
- Hanbuch Packaging, Obergasse 85, 64319 Pfungstadt, Germany for various printing orders and shipping;
- Podigee GmbH, Schlesische Str. 20, 10997 Berlin, Germany for podcast hosting;
- Wolters Kluwer Service und Vertriebs GmbH, Hindenburgstrasse 46, 71638 Ludwigsburg, Germany for the provision of the “Addison OneClick” software and support;
- Digital Data Solutions B.V. (CookieFirst), Plantage Middenlaan 42a, 1018DH, Amsterdam, Netherlands for the provision of cookie consent management;
- Accenture Song Build Germany GmbH, Völckersstrasse 38, 22765 Hamburg, Germany for the launch and further development of the website ubn.r-m.de;
- Amazon Web Services EMEA SARL, 38 avenue John F. Kennedy, 1855 Luxembourg for the hosting of the website, hosting location Germany.
C. Use of cookies on the website
You can customise your cookie settings on our website at any time .
a) General
We use “cookies” on various pages of our website to make the visit to our website attractive and enable the use of certain functions. Cookies are small text files that are stored on your device. Some of the cookies we use are deleted at the end of the browser session, i.e. after you close your browser (referred to as session cookies). Other cookies remain on your device and enable us or our partner companies to recognise your browser the next time you visit our website (persistent cookies).
You can modify your browser settings to block cookies in general or to inform you when cookies are being sent to your device. There are several ways of handling cookies. Please refer to the instructions for your browser or the Help menu to find out more about how to customise your browser settings.
In this case, you may need to manually alter certain settings every time you visit a page and accept that certain features may be impaired. Specifically, we use the following types of cookies. If the user does not delete the cookies or withdraw their consent to the setting of cookies, the cookie will be stored for as long as it is used for the intended purpose. Thereafter, it will be automatically and immediately deleted.
b) Essential cookies and security cookies
- We use essential cookies and cookies relevant to security on our website. These are cookies whose purpose is to make the use of the website and navigation around the website faster or more secure, and ensure the special functions absolutely essential for normal visits to the website and for navigation around the website. For instance, your cookie settings are stored by these cookies so that our cookie notice is only displayed once, they enable the secure sending of forms via our website to prevent our systems from being attacked by a cross-site request forgery (CSRF), or they guarantee the attribution of a user to the services they have booked, their digital shopping cart, their My Bike area or their language and country settings.
Data is processed on the basis of Art. 6 para. 1b) GDPR. The use of these cookies is technically essential in order to provide you with the website in a legally compliant manner, to be able to store your cookie settings on the website or enable you to make a purchase or access paid services through our website.
Retention period: session or 1 year - The website also uses the security-relevant cookie “__cfduid” supplied by Cloudflare, Inc., 101 Townsend St., San Francisco, California 94107, USA (“Cloudflare”). This cookie is used to identify visitors who share the same IP address and to confirm that the visit is coming from a known device, even if you access our website from a potentially insecure network (e.g. in public spaces). This enables us to apply security settings to each user.
We have concluded a contract with Cloudflare for order processing in accordance with Art. 28 GDPR. An appropriate level of data protection is ensured by the conclusion of the EU standard contractual clauses.
Retention period: 1 month - This website uses Google Tag Manager. Google Tag Manager is a tag management system supplied by Google Ireland, which can be used to integrate scripts and program codes on websites and in apps. We use Google Tag Manager to optimise our website.
The legal basis for our use of Google Tag Manager is your consent in accordance with section 25 para. 1 p. 1 of the German Telecommunications Telemedia Data Protection Act (TTDSG). You can withdraw your consent at any time by disabling the “Essential” checkbox under “Cookie settings”. This shall not, however, affect the lawfulness of any processing based on consent given up to the time consent is withdrawn. - %privacy.rieseundmueller.c.subsections.b.services.friendlyCaptcha.paragraph1.text%
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c) Cookies for our statistics and further development
We collect data for statistics and analysis in order to continuously improve our product range and our website. To do so, we use cookies to determine, among other things, the number of visitors and the impact of certain pages of our website and to optimise our content.
Google Analytics
This website uses Google Analytics, a web analytics service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (“Google Ireland”). Google Analytics uses cookies that enable us to analyse how you use the website. The information generated by the cookie about your use of this website may be transmitted to a server belonging to Google LLC, 1600 Amphitheater Parkway, Mountain View, California, USA (“Google”) in the USA and stored there. If IP anonymisation is activated on this website, your IP address will, however, be truncated beforehand within European Union member states or in other signatory states to the Agreement of the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. On our behalf, Google Ireland will use this information to evaluate your use of the website, compile reports on website activity and provide us with other services relating to usage of the website and internet. The IP address transmitted by your browser in Google Analytics will not be combined with other Google Ireland or Google data.
Please note that this website uses Google Analytics with the extension “_anonymizeIp()”. As a result, IP addresses are stored exclusively in anonymised form, thereby eliminating direct reference to persons in connection with the stored data.
We have concluded a contract with Google Ireland for order processing in accordance with Art. 28 GDPR. Data transfer is therefore privileged in accordance with Art. 28 GDPR.
In exceptional cases where personal data is transferred to the USA, an appropriate level of data protection is ensured by the conclusion of the EU standard contractual clauses.
The legal basis for our use of Google Analytics is your consent in accordance with Art. 6 para. 1a) GDPR. You can withdraw your consent at any time by disabling the “For our statistics and further development” checkbox under “Cookie settings”. This shall not, however, affect the lawfulness of any processing based on consent given up to the time consent is withdrawn.
In addition, you can prevent the collection of your data generated by the cookie and related to your use of the website (including your IP address) as well as the processing of this data by Google by downloading and installing the browser add-on available at https://tools.google.com/dlpage/gaoptout?hl=de to disable Google Analytics for your current web browser.
Storage time: up to 2 years
D. Your rights as data subjects
1. Information
You have the right to request information at any time on whether we are processing personal data about you and, if so, to request information about that personal data. To exercise this right, you can contact us at any time using the contact details provided in item 6.
2. Correction, deletion, restriction of processing (blocking)
When we process your personal data, we endeavour to take reasonable steps to ensure that your personal data is accurate and up to date for the purposes for which it was collected. In the event that your personal data is inaccurate or incomplete, you may request that it be corrected.
You may have the right to request the deletion of your personal data or to restrict its processing.
To exercise this right, you can contact us at any time using the contact details provided in item 6.
3. Data portability
You may have the right to obtain the personal data that you have provided to us in a structured, commonly used and machine-readable format, or to have this data transferred to another data controller.
To exercise this right, you can contact us at any time using the contact details provided in item 6.
4. Right to object
You have the right to object to the processing of your personal data at any time if we process your personal data for direct marketing purposes or if we process your personal data in order to pursue our legitimate interests, and there are reasons that arise from your particular situation. To exercise this right, you can contact us at any time using the contact details provided in item 6 or exercise your right to object at any time – as described in this Privacy Policy.
5. Withdrawal of consent with effect for the future
You can withdraw your consent at any time with effect for the future. Data for invoicing and accounting purposes is not affected by a termination / withdrawal of consent or deletion. Your withdrawal of consent does not affect the legality of the previous processing. To exercise this right, you can contact us at any time using the contact details provided in section D or exercise your right to withdraw consent at any time – as described in this Privacy Policy.
6. Exercising your rights as a data subject
If you have any questions regarding the processing of your personal data, wish to obtain information, have a request regarding correction, blocking, objection or deletion of data or wish to transfer the data to another company, please contact:
Riese & Müller GmbHAm Alten Graben 2
64367 Mühltal, Germany
Telephone: +49 6151/36686-0
E-mail: dataprivacy@r-m.de
7. Our Data Protection Officer
Our company’s Data Protection Officer is:
CTM-COM GmbH, Moritz GörmannMarienburgstraße 27
64297 Darmstadt, Germany
Telephone: +49 6151394272
E-mail: datenschutz@ctm-com.de
8. Right of appeal
You also have a right of appeal to the supervisory authority responsible:
The Commissioner for Data Protection and Freedom of Information of the Federal State of HesseGustav-Stresemann-Ring 1
65189 Wiesbaden, Germany
Telephone: +49 611/1408-900
E-mail: poststelle@datenschutz.hessen.de
E. Retention period
Unless specific periods are specified in this Privacy Policy, the following applies:
personal data that we collect as part of our digital services will only be stored until the purpose for which it was originally collected has been fulfilled. Insofar as retention periods under commercial and tax law have to be observed, the storage period for certain data can be up to 10 years.
F. Security
We protect the transfer of your personal data with a secure connection using modern cryptographic standards (TLS, e.g. with AES). TLS (Transport Layer Security) is a security technology that ensures that your personal data is securely transferred over the internet and cannot be viewed by third parties while it is being transmitted.
Published: 19/09/2022 | 1.4.5.ubn
Privacy notice for the Facebook fan page https://www.facebook.com/rieseundmueller/ and Instagram page https://www.instagram.com/riesemuller/?hl=de
As you may know, the European Court of Justice (“ECJ”) recently ruled that Facebook and a Facebook page operator are jointly responsible for data processing under data protection law (ECJ, ruling dated 05/06/2018); for more information, click here: http://curia.europa.eu/juris/document/document.jsf?text=&docid=202543&pageIndex=0&doclang=DE&mode=req&dir=&occ=first&part=1&cid=298398
By means of this privacy notice, we therefore inform you – as far as we are able to – about the processing of personal data when using our Facebook page https://www.facebook.com/rieseundmueller/ (“fan page”) and our Instagram page https://www.instagram.com/riesemuller/?hl=de (“Instagram page”). Both Instagram and Facebook are part of Facebook Inc.
A. Data controller, Data Protection Officer
Within the meaning of the General Data Protection Regulation (“GDPR”), the following are jointly responsible for data processing in the operation of the fan page or Instagram page:
Facebook Ireland Ltd.4 Grand Canal Square Dublin 2
E-mail: impressum-support@support.facebook.com
(“Facebook”)
and
Riese & Müller GmbHAm Alten Graben 2
64367 Mühltal, Germany
Telephone: +49 6151/36686-0
E-mail: dataprivacy@r-m.de
(hereafter “Riese & Müller GmbH” or “we”)
B. Contact details of the Data Protection Officers
You can contact the Facebook Data Protection Officer here: https://www.facebook.com/help/contact/540977946302970
The contact details of the Data Protection Officer at Riese & Müller GmbH are:
CTM-COM GmbH, Moritz GörmannMarienburgstraße 27
64297 Darmstadt, Germany
Telephone: +49 6151394272
E-mail: datenschutz@ctm-com.de
C. Data processing when using our fan page and Instagram page
Users have the option of sending us messages via our fan page using Facebook Messenger, as well as sharing, commenting or “liking” our posts. In this process, profile data (in particular the name of the user) as well as the respective interaction (e.g. the content of the message or comment) are processed by us so that we can handle the users’ enquiries and address their issues.
As the operator of the fan page, we use the “Facebook Insights” function provided to us by Facebook. Facebook Insights provides us with statistical data from Facebook (e.g. total number of page views, “likes”, website activity, etc.). This statistical data is transmitted to us only in anonymised form, i.e. we cannot attribute this data to any specific visitor to our site. In addition, we have no access to the data on which the statistics are based.
Users have the option of sending us messages via our Instagram page using Instagram Direct or via our feed, as well as sharing, commenting or “liking” our posts. In this process, profile data (in particular the name of the user) as well as the respective interaction (e.g. the content of the message or comment) are processed by us so that we can handle the users’ enquiries and address their issues.
As the operator of the Instagram page, we use the “Instagram Insights” function provided to us by Facebook. Instagram Insights provides us with statistical data from Facebook (e.g. total number of page views; user interactions, such as postings or likes; demographic data, such as age, place of residence, language or gender information; page activities; recommendations, etc.). This statistical data is transmitted to us only in anonymised form, i.e. we cannot attribute this data to any specific visitor to our site. In addition, we have no access to the data on which the statistics are based.
We and Facebook are jointly responsible for the processing of the Facebook and Instagram Insights data and have concluded an agreement within the meaning of Art. 26 GDPR. You can view the agreement at the following link: https://de-de.facebook.com/legal/terms/page_controller_addendum. For more information about Facebook Insights and Instagram Insights, please visit the link below: https://de-de.facebook.com/legal/terms/information_about_page_insights_data,
D. Purposes of processing
We maintain our fan page and Instagram page to promote our products and to be able to communicate with you. We also use the data provided by the Facebook Insights and Instagram Insights function for this purpose. This data helps us to better understand your interests and to reach our target group more effectively. In turn, this allows us to target interest-based advertising and provide more relevant content on our fan page. You can find more information about us and our products on the following website https://www.r-m.de/; our Privacy Policy can be found here: https://ubn.r-m.de/de-de/privacy/.
Facebook also uses the data which it collects via our fan page or Instagram page for market research and advertising purposes, i.e. in particular to analyse your behaviour, to create user profiles, and to provide personalised advertising (also on behalf of third-party companies).
You can make use of an “opt-out” option here and influence the advertising displayed to you in future as a user of the Facebook or Instagram service:
For Facebook:
https://www.facebook.com/settings?tab=ads and https://www.youronlinechoices.com/de/praferenzmanagement/. You can adjust further settings here: https://www.facebook.com/help/contact/367438723733209
E. Legal basis
Personal data is processed on the basis of our legitimate interest pursuant to Art. 6 para. 1 p. 1f) GDPR in effective communication and interaction with users, as well as to provide optimised presentation of our products and services, from which you as a user also benefit.
At any time, you have the right to object to this type of data processing, which is based on our legitimate interest, on grounds relating to your particular situation. To exercise this right, you can contact us at any time using the contact details provided in A. and B. above.
F. Processing of your data by Facebook
Facebook processes your personal data each time you visit our fan page or Instagram page. To the best of our knowledge, Facebook also uses cookies (small text files that are stored on the various end devices of the users). These cookies are active for a period of two years, unless you delete them beforehand. If the user is registered with Facebook or Instagram, Facebook will assign the collected data to the user’s personal Facebook profile or Instagram profile; this enables Facebook to track user behaviour (also across different end devices) and to create user profiles. In addition, Facebook processes the data in order to display personalised advertising on the Facebook platform, Instagram platform, or on third-party websites.
We have no influence over this data processing. The purpose and scope of data processing by Facebook, as well as the related rights and setting options for protecting the privacy of users, can be found in the Facebook Data Policy at https://de-de.facebook.com/privacy/explanation (Facebook) / https://de-de.facebook.com/help/instagram/519522125107875 (Instagram), the Facebook Cookie Policy at https://de-de.facebook.com/policies/cookies/, and the Instagram Cookie Policy at https://help.instagram.com/1896641480634370. Objection options can be managed here: https://de-de.facebook.com/settings?tab=ads (Facebook) and https://help.instagram.com/196883487377501/?helpref=hc_fnav&bc[0]=Instagram%20Help&bc[1]=Managing%20Your%20Account (Instagram).
Please note that according to Facebook’s Privacy Policy, Facebook and Instagram user data may also be transferred to the USA or other countries outside the European Economic Area. According to Facebook, in these cases, Facebook either uses the standard contractual clauses approved by the European Commission or relies on the adequacy decisions issued by the European Commission with respect to certain countries for these data transfers.
G. Storage of your personal data
We will only retain your personal data for as long as is necessary to fulfil the purpose for which it was originally collected or, where applicable, for as long as more extended retention is required or justified by law.
H. Your rights
Requests for information and the assertion of further rights of data subjects should be asserted sensibly and most effectively directly with Facebook as the provider of the platforms. This is also in line with the agreement we have concluded with Facebook and the fact that only Facebook has the immediate information as well as the database from which the statistics transmitted to us are compiled. Should you require our assistance, you can contact us at any time using the contact details given above under A. and B.
You have the following rights:
a) Right to information
Upon request, you have the right to obtain information from us at any time about the personal data processed by us that concerns you within the scope of Art. 15 GDPR. To do this, you can submit a request by post or e-mail to the contact details provided in A. and B. above.
b) Right to correction of inaccurate data
You have the right to request that we correct personal data relating to you without delay if it is inaccurate. For this purpose, please use the contact details provided under A. and B. above.
c) Right to deletion
Under the conditions described in Art. 17 GDPR, you have the right to demand that we delete the personal data concerning you. These conditions provide in particular for a right of deletion if the personal data is no longer necessary for the purposes for which it was collected or otherwise processed, as well as in cases of unlawful processing, the existence of an objection or the existence of an obligation to delete under European Union law or the Member State law to which we are subject. To exercise your right to deletion, please use the contact details provided in A. and B. above.
d) Right to restriction of processing
You have the right to demand that we restrict processing in accordance with Art. 18 GDPR. Particularly if there is a dispute between the user and us about the accuracy of the personal data, and also if the user requests restricted processing instead of deletion in the case of an existing right to deletion, then this right exists for the duration required to verify the accuracy. Furthermore, this right also exists if the data is no longer necessary for the purposes pursued by us, but the user requires it for the assertion, exercise, or defence of legal claims, and also if the successful exercise of an objection is still disputed between us and the user. To exercise your right to restrict processing, please use the contact details provided in A. and B. above.
e) Right to data portability
You have the right to obtain from us the personal data concerning you that you have provided to us. It will be made available to you in a structured, commonly used, and machine-readable format, in accordance with Art. 20 GDPR. To exercise your right to data portability, please use the contact details provided in A. and B. above.
f) Right of objection
In accordance with Article 21 GDPR, you have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data relating to you which is carried out, inter alia, on the basis of Article 6 para. 1e) or f) GDPR. We will stop processing your personal data unless we can demonstrate compelling legitimate grounds for its processing which override your interests, rights, and freedoms, or if the processing is for the establishment, exercise, or defence of legal claims. To exercise this right, you can contact us at any time using the contact details provided in A. and B. above.
g) Right to withdraw consent (when consent has previously been granted)
You have the right to withdraw consent granted in accordance with Art. 7 para. 3 GDPR with effect for the future. The withdrawal of consent will not affect the legality of the processing carried out on the basis of the consent given before consent is withdrawn. To exercise this right, you can contact us at any time using the contact details provided in A. and B. above.
h) Right of appeal
You also have the right to contact the supervisory authorities in the event of complaints.
I. Amendment of this Privacy Policy
We reserve the right to amend this Privacy Policy in accordance with the updating of our fan page or Instagram page. Please visit our fan page or Instagram page on a regular basis and check the current Privacy Policy.
This Privacy Policy was last updated on 13 January 2021.
Privacy notice for the YouTube channel https://www.youtube.com/channel/UC7IPIhyMOUzKIDrRv1XpMJA
By means of this privacy notice, we inform you – as far as we are able to – about the processing of personal data when using our YouTube channel https://www.youtube.com/channel/UC7IPIhyMOUzKIDrRv1XpMJA (“YouTube channel”). The YouTube platform is part of Google LLC.
A. Data controller
Within the meaning of the General Data Protection Regulation (“GDPR”), the data processor in the operation of the YouTube channel is:
Riese & Müller GmbHAm Alten Graben 2
64367 Mühltal, Germany
Telephone: +49 6151/36686-0
E-mail: dataprivacy@r-m.de
(hereafter “Riese & Müller GmbH” or “we”)
B. Contact details of the Data Protection Officer
The contact details of the Data Protection Officer at Riese & Müller GmbH are:
CTM-COM GmbH, Moritz GörmannMarienburgstraße 27
64297 Darmstadt, Germany
Telephone: +49 6151394272
E-mail: datenschutz@ctm-com.de
C. Data processing when using our YouTube channel
Users have the option to share, comment on, “like” or “dislike” our posts via our YouTube channel. In this process, profile data (in particular the name of the user) as well as the respective interaction (e.g. the content of the comment) are processed by us so that we can handle the users’ enquiries and address their issues.
As the operator of the YouTube channel, we use the “YouTube Analytics” function provided to us by YouTube. YouTube Analytics provides us with statistical data from YouTube (e.g. top videos, reach, types of traffic sources, playback time, information about the target group (users’ age, gender, origin and time of online activity as well as subtitles used), “likes” or “dislikes”). This statistical data is transmitted to us only in anonymised form, i.e. we cannot attribute this data to any specific visitor to our site. In addition, we have no access to the data on which the statistics are based.
Further information on YouTube Analytics can be found via the link below: https://policies.google.com/privacy?hl=de&gl=de.
D. Purposes of processing
We maintain our YouTube channel to promote our products and to be able to communicate with you. We also use the data provided by the YouTube Analytics function for this purpose. This data helps us to better understand your interests and to reach our target group more effectively. In turn, this allows us to target interest-based advertising and provide more relevant content on our fan page. You can find more information about us and our products on the following website https://www.r-m.de/; our Privacy Policy can be found here: https://ubn.r-m.de/de-de/privacy/.
YouTube also uses the data which it collects via our YouTube channel for market research and advertising purposes, i.e. in particular to analyse your behaviour, to create user profiles and to provide personalised advertising (also on behalf of third-party companies).
You can make use of an “opt-out” option here and influence the advertising displayed to you in future as a user of the YouTube service:
E. Legal basis
Personal data is processed on the basis of our legitimate interest pursuant to Art. 6 para. 1 p. 1f) GDPR in effective communication and interaction with users, as well as to provide optimised presentation of our products and services, from which you as a user also benefit.
At any time, you have the right to object to this type of data processing, which is based on our legitimate interest, on grounds relating to your particular situation. To exercise this right, you can contact us at any time using the contact details provided in A. and B. above.
F. Processing of your data by YouTube
YouTube processes your personal data each time you visit our YouTube channel. To the best of our knowledge, YouTube also uses cookies (small text files that are stored on the various end devices of the users). These cookies are active for a period of up to ten years, unless you delete them beforehand. If the user is registered with YouTube, YouTube will assign the collected data to the user’s personal YouTube profile; this enables YouTube to track user behaviour (also across different end devices) and to create user profiles. In addition, YouTube processes the data in order to display personalised advertising on the YouTube platform or on third-party sites.
We have no influence over this data processing. The purpose and scope of data processing by YouTube, as well as the relevant rights and setting options for protecting the privacy of users, can be found in YouTube’s Privacy Policy at https://policies.google.com/privacy?hl=de&gl=de, the YouTube Cookie Policy at https://policies.google.com/technologies/ads?hl=de and the YouTube policy on the use of data when you visit YouTube partners’ websites or apps at https://policies.google.com/technologies/partner-sites?hl=de.
Please note that, according to YouTube’s Privacy Policy, YouTube user data may also be transferred to the USA or other countries outside the European Economic Area.
G. Storage of your personal data
We will only retain your personal data for as long as is necessary to fulfil the purpose for which it was originally collected or, where applicable, for as long as more extended retention is required or justified by law.
H. Your rights
At any time, you can send us requests for information and assert further rights as a data subject, by using the contact details given above under A. and B.
You have the following rights:
a) Right to information
Upon request, you have the right to obtain information from us at any time about the personal data processed by us that concerns you within the scope of Art. 15 GDPR. To do this, you can submit a request by post or e-mail to the contact details provided in A. and B. above.
b) Right to correction of inaccurate data
You have the right to request that we correct personal data relating to you without delay if it is inaccurate. For this purpose, please use the contact details provided under A. and B. above.
c) Right to deletion
Under the conditions described in Art. 17 GDPR, you have the right to demand that we delete the personal data concerning you. These conditions provide in particular for a right of deletion if the personal data is no longer necessary for the purposes for which it was collected or otherwise processed, as well as in cases of unlawful processing, the existence of an objection or the existence of an obligation to delete under European Union law or the Member State law to which we are subject. To exercise your right to deletion, please use the contact details provided in A. and B. above.
d) Right to restriction of processing
You have the right to demand that we restrict processing in accordance with Art. 18 GDPR. Particularly if there is a dispute between the user and us about the accuracy of the personal data, and also if the user requests restricted processing instead of deletion in the case of an existing right to deletion, then this right exists for the duration required to verify the accuracy. Furthermore, this right also exists if the data is no longer necessary for the purposes pursued by us, but the user requires it for the assertion, exercise, or defence of legal claims, and also if the successful exercise of an objection is still disputed between us and the user. To exercise your right to restrict processing, please use the contact details provided in A. and B. above.
e) Right to data portability
You have the right to obtain from us the personal data concerning you that you have provided to us. It will be made available to you in a structured, commonly used, and machine-readable format, in accordance with Art. 20 GDPR. To exercise your right to data portability, please use the contact details provided in A. and B. above.
f) Right of objection
In accordance with Article 21 GDPR, you have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data relating to you which is carried out, inter alia, on the basis of Article 6 para. 1e) or f) GDPR. We will stop processing your personal data unless we can demonstrate compelling legitimate grounds for its processing which override your interests, rights, and freedoms, or if the processing is for the establishment, exercise, or defence of legal claims. To exercise this right, you can contact us at any time using the contact details provided in A. and B. above.
g) Right to withdraw consent (when consent has previously been granted)
You have the right to withdraw consent granted in accordance with Art. 7 para. 3 GDPR with effect for the future. The withdrawal of consent will not affect the legality of the processing carried out on the basis of the consent given before consent is withdrawn. To exercise this right, you can contact us at any time using the contact details provided in A. and B. above.
h) Right of appeal
You also have the right to contact the supervisory authorities in the event of complaints.
I. Amendment of this Privacy Policy
We reserve the right to amend this Privacy Policy in accordance with the updating of our YouTube channel. Please visit our YouTube channel on a regular basis to check the current Privacy Policy.
This Privacy Policy was last updated on 13 January 2021.
Privacy notice for the Twitter profile
twitter.com/riesemuller
@riesemuller
By means of this privacy notice, we inform you – as far as we are able to – about the processing of personal data when using our Twitter profile twitter.com/riesemuller / @riesemuller. The Twitter platform is part of Twitter Inc.
A. Data controller
Within the meaning of the General Data Protection Regulation (“GDPR”), the data processor in the operation of Twitter profiles is:
Riese & Müller GmbHAm Alten Graben 2
64367 Mühltal, Germany
Telephone: +49 6151/36686-0
E-mail: team@r-m.de
(hereafter “Riese & Müller GmbH” or “we”)
B. Contact details of the Data Protection Officer
The contact details of the Data Protection Officer at Riese & Müller GmbH are:
CTM-COM GmbH, Moritz GörmannMarienburgstraße 27
64297 Darmstadt, Germany
Telephone: +49 6151394272
E-mail: datenschutz@ctm-com.de
C. Data processing when using our Twitter profile
Via our Twitter profile, users have the option to send us messages, share, retweet, reply to or “like” our posts. In this process, profile data (in particular the name of the user) as well as the respective interaction (e.g. the content of the message) are processed by us so that we can handle the users’ enquiries and address their issues.
As the operator of the Twitter profile, we use the “Twitter Analytics” function provided to us by Twitter. Twitter Analytics provides us with statistical data from Twitter (including but not limited to tweet activity and information about our followers, such as origins and interests). This statistical data is transmitted to us only in anonymised form, i.e. we cannot attribute this data to any specific visitor to our site. In addition, we have no access to the data on which the statistics are based.
Further information on data processing by Twitter can be found via the following link: https://twitter.com/en/privacy.
D. Purposes of processing
We maintain our Twitter profile to promote our products and to be able to communicate with you. We also use the data provided by the Twitter Analytics function for this purpose. This data helps us to better understand your interests and to reach our target group more effectively. In turn, this allows us to target interest-based advertising and provide more relevant content on our Twitter profile. You can find more information about us and our products on the following website https://www.r-m.de/l our Privacy Policy can be found here: https://ubn.r-m.de/de-de/privacy/.
Twitter also uses the data which it collects via our Twitter profile for market research and advertising purposes, i.e. in particular to analyse your behaviour, to create user profiles and to provide personalised advertising (also on behalf of third-party companies).
You can make use of an “opt-out” option here and influence the advertising displayed to you in future as a user of the Twitter service. For more information and links, please see Section 2.10 of the Twitter Privacy Policy:
https://twitter.com/en/privacy
or at:
E. Legal basis
Personal data is processed on the basis of our legitimate interest pursuant to Art. 6 para. 1 p. 1f) GDPR in effective communication and interaction with users, as well as to provide optimised presentation of our products and services, from which you as a user also benefit.
At any time, you have the right to object to this type of data processing, which is based on our legitimate interest, on grounds relating to your particular situation. To exercise this right, you can contact us at any time using the contact details provided in A. and B. above.
F. Processing of your data by Twitter
Twitter processes your personal data each time you visit our Twitter profile. To the best of our knowledge, Twitter also uses cookies (small text files that are stored on the various end devices of the users). If the user is registered with Twitter, Twitter will assign the collected data to the user’s personal Twitter profile; this enables Twitter to track user behaviour (also across different end devices) and to create user profiles. In addition, Twitter processes the data in order to display personalised advertising on the Twitter platform or on third-party sites.
We have no influence over this data processing. The purpose and scope of data processing by Twitter, as well as the relevant rights and setting options for protecting the privacy of users, can be found in Twitter’s Privacy Policy at https://twitter.com/en/privacy, in Twitter’s Cookie Policy at https://help.twitter.com/de/rules-and-policies/twitter-cookies#more-privacy and in its policy on data use by Twitter when you use websites or apps of Twitter partners at https://help.twitter.com/de/rules-and-policies/twitter-services-and-corporate-affiliates.
Please note that, according to Twitter’s privacy policy, Twitter user data may also be transferred to the USA or other countries outside the European Economic Area.
G. Storage of your personal data
We will only retain your personal data for as long as is necessary to fulfil the purpose for which it was originally collected or, where applicable, for as long as more extended retention is required or justified by law.
H. Your rights
At any time, you can send us requests for information and assert further rights as a data subject, by using the contact details given above under A. and B.
You have the following rights:
a) Right to information
Upon request, you have the right to obtain information from us at any time about the personal data processed by us that concerns you within the scope of Art. 15 GDPR. To do this, you can submit a request by post or e-mail to the contact details provided in A. and B. above.
b) Right to correction of inaccurate data
You have the right to request that we correct personal data relating to you without delay if it is inaccurate. For this purpose, please use the contact details provided under A. and B. above.
c) Right to deletion
Under the conditions described in Art. 17 GDPR, you have the right to demand that we delete the personal data concerning you. These conditions provide in particular for a right of deletion if the personal data is no longer necessary for the purposes for which it was collected or otherwise processed, as well as in cases of unlawful processing, the existence of an objection or the existence of an obligation to delete under European Union law or the Member State law to which we are subject. To exercise your right to deletion, please use the contact details provided in A. and B. above.
d) Right to restriction of processing
You have the right to demand that we restrict processing in accordance with Art. 18 GDPR. Particularly if there is a dispute between the user and us about the accuracy of the personal data, and also if the user requests restricted processing instead of deletion in the case of an existing right to deletion, then this right exists for the duration required to verify the accuracy. Furthermore, this right also exists if the data is no longer necessary for the purposes pursued by us, but the user requires it for the assertion, exercise, or defence of legal claims, and also if the successful exercise of an objection is still disputed between us and the user. To exercise your right to restrict processing, please use the contact details provided in A. and B. above.
e) Right to data portability
You have the right to obtain from us the personal data concerning you that you have provided to us. It will be made available to you in a structured, commonly used, and machine-readable format, in accordance with Art. 20 GDPR. To exercise your right to data portability, please use the contact details provided in A. and B. above.
f) Right of objection
In accordance with Article 21 GDPR, you have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data relating to you which is carried out, inter alia, on the basis of Article 6 para. 1e) or f) GDPR. We will stop processing your personal data unless we can demonstrate compelling legitimate grounds for its processing which override your interests, rights, and freedoms, or if the processing is for the establishment, exercise, or defence of legal claims. To exercise this right, you can contact us at any time using the contact details provided in A. and B. above.
g) Right to withdraw consent (when consent has previously been granted)
You have the right to withdraw consent granted in accordance with Art. 7 para. 3 GDPR with effect for the future. The withdrawal of consent will not affect the legality of the processing carried out on the basis of the consent given before consent is withdrawn. To exercise this right, you can contact us at any time using the contact details provided in A. and B. above.
h) Right of appeal
You also have the right to contact the supervisory authorities in the event of complaints.
I. Amendment of this Privacy Policy
We reserve the right to amend this Privacy Policy in accordance with the updating of our Twitter profile. Please visit our Twitter profile on a regular basis and check the current Privacy Policy.
This Privacy Policy was last updated on 1 April 2022.